Cookie Policy for OKGO (English version)

Effective Date: 1 January 2026

This Cookie Policy explains how OKGO E-Bike System Solutions Group (“OKGO”, “we”, “us”) uses cookies and similar technologies in the OKGO WebApp and on related websites.

Certain cookies are required to technically operate OKGO’s fleet management, sharing, and rental services in a secure and compliant manner.

1. What Are Cookies?

Cookies are small text files stored on your device (e.g. smartphone, tablet, or computer) when you access our WebApp or website. They allow us to recognize your device, maintain sessions, store preferences, and enable core functionality.

In addition to cookies, we may use similar technologies such as local storage, session storage, or tracking pixels (collectively referred to as “cookies”).

2. Why OKGO Uses Cookies

OKGO uses cookies to:

• ensure the technical operation of the WebApp,
• manage user accounts and authentication,
• enable and document rental processes and vehicle status,
• protect the Services against fraud, misuse, and security threats,
• analyze usage in order to improve performance and user experience,
• comply with legal and regulatory obligations (e.g. GDPR, IT security).

Without certain cookies, the OKGO Fleet Services cannot be provided.

3. Categories of Cookies Used

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the OKGO WebApp and cannot be disabled.

Examples include:

• login and authentication cookies,
• session management,
• security and abuse prevention,
• storage of cookie preferences.

Legal basis:
Article 6(1)(b) GDPR (performance of a contract)
Article 6(1)(f) GDPR (legitimate interest)

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

Examples include:

• language and regional settings,
• display of service zones and preferred locations,
• storage of user preferences within the WebApp.

Legal basis:
Article 6(1)(a) GDPR (consent)

3.3 Analytics and Performance Cookies

These cookies help us understand how users interact with the WebApp so that we can improve stability, usability, and performance.

Examples include:

• number of active users,
• usage duration of specific features,
• error and performance analysis.

Data is generally processed in an aggregated or pseudonymized form.

Legal basis:
Article 6(1)(a) GDPR (consent)

3.4 Marketing and Third-Party Cookies (if applicable)

If OKGO uses marketing or third-party cookies in the future (e.g. for reach measurement or partner integrations), such cookies will be deployed only with your explicit consent.

Use of the OKGO Fleet Services does not require acceptance of personalized advertising cookies.

Legal basis:
Article 6(1)(a) GDPR (consent)

4. Third-Party Providers

Some cookies may be set by technical service providers that support OKGO in operating the WebApp (e.g. hosting, analytics, security services).

Such providers process data either:

• as data processors under Article 28 GDPR, or
• as independent controllers, in each case in compliance with GDPR.

An up-to-date list of providers can be accessed via the cookie settings.

5. Your Consent and Cookie Settings

When you first access the OKGO WebApp, you will be asked to provide your consent via a cookie banner.

You may:

• accept all cookies,
• allow only strictly necessary cookies, or
• customize your preferences.

Your consent is voluntary and may be withdrawn or modified at any time with effect for the future via the cookie settings in the WebApp.

6. Storage Duration

Cookies are stored either:

• for the duration of your session (session cookies), or
• for a defined period on your device (persistent cookies).

Details on specific storage periods are available in the cookie settings.

7. Further Information on Data Protection

Further information on the processing of personal data, your rights, and contact details can be found in our Privacy Policy

8. Changes to This Cookie Policy

We may update this Cookie Policy to reflect legal, technical, or organizational changes.
The most current version is always available in the OKGO WebApp.